Delivery and Tracking

Problem with your Delivery?

Shipping Costs (USD) and Delivery Times


  Typical Order Time

  Shipping Costs


2+ Business Days

Free Shipping

New Zealand

6+ Business Days



14+ Business Days


US and Canada

14+ Business Days


UK and Ireland

14+ Business Days


Rest of Europe

14+ Business Days


Rest of the World

14+ Business Days


Delivery FAQ

When your order is out for delivery, you will receive an email with a tracking number on it. Click on it, it will keep you updated on exactly where your package is.

Once we send your order with the shipping company our customer service team will have no control over it. We will send every order so that you and us can track its position at all times. Please be patient delivery times can very depending on the time of the year.

We are ensuring all our orders are beign processed as safely as possible. As well as ensuring the shipping companies we are using are only using contact free delivery throughout the COVID-19 pandemic.

Customers can be charged for buying & importing product into their country. PHLURT does not take responsibility of any customs or import fees that may occur once the parcel reaches its destination country, the recipient must cover these changes. Please note PHLURT does not collect or handle any tax charges or fees. If you have any queries regarding tax you may have been charged, please contact your local customs office.

Unfortunately, we have no control over these charges, and cannot tell you how much these would be, as these fees vary widely from country to country. 

We recommend contacting your local customs office prior to ordering ANYTHING online, so you are not surprised by any unexpected charges.

Estimated delivery times do not include customs delays or holds. In the unlikely event that you have not received your parcel within a delivery time estimated above, please contact your local customs office or shipping courier.

Cant find what you’re looking for? Search our site or contact us below

NOTE: Please be patient, we will get back to you as soon as we can.